Friday, September 10, 2010

Creating a Better Online Shopping Experience!

I know it is sometimes very difficult to see the quality of products online. Before you click the "add to my shopping cart" button you may wonder if the item you are thinking about is actually going to look better or worse than the website picture. Sometimes the color looks great on your computer, but when it arrives it may not be the exact shade you were hoping for. We always welcome inquiries from customers trying to gain better information about what they are purchasing. We would much rather answer a few questions, and perhaps even try to have better pictures available, then to have a customer need to return something because it just was not what they thought it was going to be. Accurate descriptions are so important on a website, but even with that information, you may still have a more specific question about how that product might fit into your space. I often wish we had an actual store front as there are just some items that are difficult to appreciate from an online picture.

We have been thinking of adding a page to our website for customers to share photos of how they used products from By the Sea in their space. Sometimes just seeing an item in a room setting can give you a feel for how it may look in your space. Of course, I can probably start this project by taking pictures of our beach house . . .

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